Lilibets' Terms and Conditions

Lilibets (referred to herein as "we", "the platform", or "the site") is an internationally licensed online gaming platform. These terms and conditions apply to accessing Lilibets, opening an account, or using any of its services.

By accessing this site or creating an account, you confirm that you have fully read, understood, and agreed to these terms and conditions. If you do not agree with any of the terms, please discontinue use of our site.

Lilibets reserves the right to update these terms and conditions at any time. Continued use of the site after any changes are published constitutes acceptance of the revised terms.

To open an account with Lilibets, the following conditions must be met:

• You must be at least 18 years of age.
• You must provide accurate and complete personal information — including your name, address, date of birth, and mobile number.
• Each person may only register one account. Opening multiple accounts is strictly prohibited.
• Online gaming is not prohibited by law in your country of residence.
• You are opening this account for yourself, not on behalf of any organisation.

Account Verification (KYC)

Lilibets reserves the right to verify your identity for security and fraud prevention purposes. A national ID, passport, or other government-issued document may be requested. Withdrawals may be temporarily held until verification is complete.

If false information is provided or identity verification fails, Lilibets reserves the right to suspend or close the account and withhold any remaining balance at any time.

Lilibets supports deposits and withdrawals via Bangladesh's most popular payment methods — Mobile Pay, Nagad, and Rocket.

Deposit Terms

• A minimum deposit amount applies and is stated on the Payment Page.
• You must use a payment method registered in your own name.
• Payments from third-party accounts are not accepted and may be forfeited.
• Deposits are generally credited to your account instantly.

Withdrawal Terms

• Withdrawals can only be processed from verified accounts.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Wagering requirements must be completed before any bonus balance can be withdrawn.
• Lilibets may request additional verification documents when necessary, which could delay the withdrawal process.
• Withdrawals may be temporarily placed on hold in the case of suspicious transactions.

Lilibets regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms, which should be read carefully before claiming.

General Bonus Terms

• Bonuses apply to eligible users only — eligibility criteria vary for each bonus.
• Most bonuses carry a wagering requirement — typically between 10x and 35x the bonus amount.
• Wagering requirements must be met within a specified time frame after a bonus is claimed.
• Multiple bonuses cannot be combined simultaneously unless otherwise specified.
• Bonus funds cannot be transferred to another account.

Bonus Abuse

Lilibets actively monitors for bonus abuse and fraudulent activity. If a player is found to be misusing bonuses, the bonus and any associated winnings may be voided and the account may be closed.

All games and betting activities on Lilibets are conducted under specific rules. Each game has its own rules, which can be viewed when the game is launched.

• All game outcomes are determined by third-party certified RNG (Random Number Generator) technology.
• If any bet is cancelled due to a technical issue, the stake will be fully refunded.
• If a match in Sports Betting is cancelled or postponed, bets will be settled in accordance with Lilibets' own policy.
• Lilibets reserves the right to void any incorrect odds or payouts issued as a result of a system error.
• In the event of a disconnection during live betting, bet outcomes will be determined based on server logs.
• Maximum bet and maximum payout limits are fixed and may vary depending on the game or betting market.

Special Sports Betting Rules

Lilibets' decisions on Sports Betting are final. In the event of any dispute regarding match results, the official sports governing body's result will be followed. For more details, visit the Sports Betting page View.

Engaging in any of the following activities may result in immediate account closure and forfeiture of balance:

• Creating or operating multiple accounts.
• Opening or operating an account using another person's identity.
• Placing bets in a deliberate pattern to exploit bonuses (bonus hunting or arbitrage).
• Using software, bots, or any other automated means to play games.
• Attempting to interfere with or hack the site's security.
• Colluding with other players to commit fraud (collusion).
• Using the platform for money laundering or any other illegal financial activity.
• Assisting minors in creating or accessing an account.

Lilibets may suspend or close an account without prior notice under the following circumstances:

• Any violation of these terms and conditions.
• Failure to verify identity or providing false information.
• Suspected fraudulent or suspicious financial activity.
• Instructions from authorities or legal requirements.

Voluntary Account Closure

To close your account, email support@lilibets.app or let us know via live chat. Any outstanding balance (excluding bonus funds) can be withdrawn before the account is closed.

Lilibets is committed to delivering the highest quality of service; however, we will not be held liable for the following:

• Losses caused by internet connectivity issues or device malfunctions.
• Losses caused by delays or issues on the part of third-party payment providers.
• Unexpected technical issues or server downtime.
• Losses resulting from unauthorized access to your account due to your own negligence.
• Financial losses resulting from gaming — gaming carries risk, and each player is responsible for their own decisions.

Lilibets takes the protection of your personal data seriously. We use 256-bit SSL encryption and comply with international data protection standards.

For full details on how your information is collected, used, and kept secure, please refer to our Privacy Policy available. By creating an account, you also agree to our Privacy Policy.

Lilibets may change, amend, or update these terms and conditions at any time. The version published on the site after any such change will be considered the binding version.

Dispute Resolution

Any dispute between Lilibets and a player will first be addressed through direct resolution. If unresolved, the matter will be settled through international arbitration. For any complaints or disputes, contact support@lilibets.app.